Useful SMS Short Codes
Simply SMS the following short codes to 5544 and obtain useful information for FREE



Account Balance Update
For Prepaid Dial *344# (FREE)
For Post Paid Dial *444# (FREE)

Recharging a Voucher or Top Up Card
Dial *355* <voucher pin number> #, or dial 355 and follow the voice prompts (FREE)
 

Selecting your preferred language
Simply dial 346 for Sinhala, 347 for Tamil or 348 for English and follow the voice prompts

24 Hour Customer Service
Dial 123 from your Hutch phone (FREE)
Dial 0785 785 785 from any other Network

Customer Service Via SMS
Send a SMS to 5555. Your query will be attended to instantly (FREE)

Changing your SIM when it is lost, blocked or damaged
If your SIM is lost, damaged or blocked you may obtain a replacement SIM with the same number & package.
Simply call a customer service agent, report your lost SIM and have a replacement mailed to you.

Making an International call (IDD)
Dial 00 or + , followed by the relevant country code and subscriber number.