1.How do I buy movie tickets?
Call 365, get connected to our customer service agent & purchase your ticket.
2.What is the call charge per minute?
Rs 8 + tax per minute
3.Are there any other additional charges when I make a booking?
You will be charged a service fee of Rs 50 + tax in addition to the ticket price
4.Can I cancel a confirmed booking?
No
5.How many tickets can I book at a given time?
10
6.1.Which cinemas can I book tickets for?
Liberty Lite – Colombo 03
Majestic City Cineplex – Colombo - 04
Regal – Colombo 02
Ricky One – Colombo 02
Punchi Theatre – Borella
Arena –Katugastota
Sigiri – Katugastota
7.Can any Hutch customer buy movie tickets?
Yes, provided you have sufficient credit in your account
8.How do I know that my reservation is confirmed?
You will receive a confirmation SMS
9.Do I need to show the confirmation SMS at the movie theatre?
Show the confirmation SMS at the ticket counter and obtain a ticket to enter the theatre
10.Up to what time will bookings be open?
Bookings will close 90 minutes before the movie starts
11.Can I make a booking for another Hutch number?
No. Bookings must be made from the Hutch number you are calling from
12.What if the Theater report does not show the reference number
Please call 365 and make a complaint
13.Is it possible to book a movie ticket for an upcoming movie?
Yes, if it is available for reservations on the system
14.Do I have the privilege of selecting the seating arrangement?
Yes, you can discuss available seats with the Call Centre agent and make your selection
