Bill Payment & Info

Click here to pay your bill online

Check your Bill

Do you wish to check your balance data volume or your bill value? If so simply follow the steps mentioned below.

From Mobiles: Dial *444#.
From Dongles/Tabs: SMS DEF to 444.

Your Bill Explained

Having trouble understanding your Post Paid bill? Know exactly what you are paying for and how much you are paying for it. Simply check out our detailed bill explanation below.

Download PDF

Bill Payment Channels

We believe that ‘Customer Convenience’ is top priority. Which is why you can Reload and also settle your Hutch bills at any of the channels below.

ReloadBillpaymentChannels

E-bill

Get your bill via e-mail
Get a PDF version of your bill sent straight to your email inbox each month. You’ll get your within a few days from the bill generation, be able to easily file them online and save a few trees at the same time.

How to request for e-bill services

New customers:
All you have to do is mention your email address on the Subscriber Enrollment Form at the point of obtaining the new Hutch post-paid connection.

Existing customers:

If you wish to receive your bill in your inbox, you could follow any of the following activities;

1. Send the below-mentioned SMS short code from your Hutch post-paid number and convert to e-bill services.
Your EmailID and send to 111 (i.e. EBILL XXXX@HUTCHISON.LK)
2. Visit any one of our Hutch shops situated island wide and submit a request.
Click here to find the nearest Hutch shop to you.
3. Call our customer service hotline on 1788 and request for e-bill service.

Duplicate Bills

If you are in need of a duplicate bill, you could follow any of the following methods.
Walk into any one of our Hutch shops located island wide to collect a copy of your duplicate bill.

Charges applicable are mentioned below
– Summary bill – Free of Charge
– Detailed bill – Rs. 300/-

Call our customer service hotline on 1788 and place your request for a detailed bill to be sent via e-mail.

Bill Delivery Channel

Get you bill via e-mail
Get a PDF version of your bill sent straight to your email inbox each month. You’ll get your email within a few days from the bill generation and it enables you to be able to easily save them online and save a few trees at the same time.

Get your bill via the postal service
The monthly bill will be posted via the local postal services to your corresponding address mentioned in the Subscriber Application Form.
If you wish to change the corresponding address, Please visit any one of our Hutch shops situated island wide.